Frequently asked questions
What exactly is an AI agent for business?
An AI agent is a "digital employee" that handles customer inquiries on your behalf: it answers questions in free-form language, shares information and pricing, books appointments, and follows up. Unlike a menu-based chatbot, an AI agent understands what the customer writes and responds based on the information and guidelines you set.
Which channels does the agent work on?
WhatsApp — the channel your customers already use — and, on the matching plans, Facebook and Instagram messages and comments plus website chat: one agent, one CRM. Alongside it there’s an
AI ad agent that writes, produces and publishes content to your business’s Facebook page and Instagram account. A phone agent is in development.
Will the agent really know how to answer questions specific to my business?
Yes. You set up a business profile — industry, services, price list, Q&As — and the agent answers based on that information only. You can correct and refine answers at any time from the dashboard.
Does it replace an employee?
It replaces the waiting. The agent handles routine inquiries 24/7 and hands you the conversations that need a human — with a real-time notification. Your team gets to focus on what actually matters.
How much does an AI agent for business cost?
Plans start at $164/month (billed as ILS 500) for one WhatsApp agent, with unlimited messages; $230 with Facebook & Instagram, $296 with integrations, and $362 with website chat. Every plan starts with a 14-day trial, and the billing terms are shown at signup.
What about data security?
The AI model runs self-hosted on DanAI’s own servers — your messages and your customers’ messages are never sent to OpenAI, Google, or any other AI provider. Every business is isolated from the others in the system, and the keys for your external connections are stored encrypted.